Shipping Policy

Where we ship

We currently ship to all 50 U.S. states, including APO/FPO addresses. International shipping is not yet available — sign up for our list to be notified when it opens.

Processing time

In-stock orders are processed and shipped within 2–5 business days from our U.S. fulfillment partner. Orders placed on weekends or U.S. federal holidays begin processing the next business day.

Pre-order timelines

Our first production run is open as a pre-order. Pre-order units are scheduled to ship approximately 6 weeks from the order date. If production timing shifts, we will notify you by email before your card is charged for shipping.

Shipping rates

Live carrier rates are calculated at checkout based on package weight and your shipping address.

• Standard (3–7 business days): calculated at checkout
• Expedited (2–3 business days): calculated at checkout
• Free U.S. standard shipping on all orders through our 4th of July promotion — no minimum, automatically applied at checkout

Tracking

You'll receive a tracking number by email as soon as your order ships. Tracking can take up to 24 hours to populate with the carrier.

Lost, stolen, or damaged in transit

If your package is marked delivered but missing, please first check with neighbors and your local carrier. If it cannot be located, contact us within 7 days of the delivery scan and we will help open a carrier claim. If your order arrives damaged, email photos of the packaging and product within 7 days of delivery and we'll make it right.

Address accuracy

Please double-check your shipping address at checkout. We cannot reroute a package once it has shipped, and reshipment fees on packages returned to sender due to an incorrect address will be the customer's responsibility.

Questions

Email fieldcrafttradeco@outlook.com or visit our contact page.